Family

Caregiving is difficult. Sometimes it seems as if you must give up the quality of your life of theirs, with no compromise in between. But now, QuietResponse™ from Care Technology Systems allows you personal freedom with the peace of mind that you’ll know if your loved one needs help. QuietResponse™ uses equipment similar to a burglar alarm to sense when someone enters or leaves a room. Your loved one simply lives life as he or she always has. If something seems out of the ordinary, the system will generate the appropriate alert, by text, e-mail or to a call center.

How it Works

QuietResponse™

QuietResponse™ uses equipment similar to a burglar alarm to sense when someone enters or leaves a room. Your loved one simply lives life as he or she always has. If something seems out of the ordinary, the system will generate the appropriate alert, by text, e-mail or to a call center.

Alerts

Alerts may be sent to a designated family member, caregiver, trusted neighbor or our call center, depending on the threat to their well-being. As warranted, more serious incidents can be escalated to local emergency services. In addition to our Fall Detection Logic that assists them when they are not able to help themselves, we also include a panic button when they want to initiate the call for assistance. With QuietResponse™, your loved one remains happily in their home without any change in routine, and you can relax knowing that your loved one is safe and secure even when you’re not there.

Fall Detection

Fall Detection by Logic, or FDL, is a patent pending process that allows for intuitive detection of falls without a need for the user to wear a device. The process is enabled is enabled only during evening/sleep hours, which is statistically the most common time for seniors to fall. The process works by watching the senior’s status in bed. When the senior gets out of bed, the system begins a 20 minute countdown timer to allow them plenty of time to take care of business and then return to bed. At the end of the 20 minutes, if the senior has not returned to bed, we may have a fall…or we may have a midnight snack going on. The good news is that the system can tell the difference. If the senior is not back in bed at the end of 20 minutes, the system then polls each of the home’s motion detectors to look for motion that the senior has chosen to stay up. The system also monitors the home’s perimeter doors. So if the senior has not left the house, has not returned to bed and no movement is detected, logically we can deduce that a fall has occurred and the system will generate an escalated alert to the Call Center.

Biometric Monitoring

For post-discharge or chronic care patients, Care Technology offers a variety of biometric devices, including a blood pressure cuff, weight scales, glucometer and pulse oximeter. All of these devices connect through wireless Bluetooth, making the experience seamless and easy. Results are charted and can be made available to a practitioner, case manager or provider.

FAQs

Q: Are you shipping now?

We anticipate release of the product in the fourth quarter of 2012.

Q: Won’t this be too hard for my mother/father to figure out?

This is the beauty of our system. It’s totally transparent to the resident. They go on living their life just as they always have, with no need to interact with the technology whatsoever.

Q: Do I have to buy the equipment?

No - there’s no equipment to purchase. All equipment is provided to you as a part of the monthly fee. The only payment needed to begin is an installation/activation fee.

Q: How much does it cost?

Various plans are available, but a stndard QuietResponse System starts as low as $99/month. Compared to any of the alternatives, it’s a tremendous value.

Q: How does it get installed?

CTS has a nationwide network of installers, most of whom work in the security and low voltage industries. Shortly after your order is placed, we will get in contact with you to go over the specifics and set a convenient time for the installation.

Q: What if something happens? Is there a minimum commitment?

We ask for a six month minimum period. Beyond that, there are no special requirements and you can use the system for as long as you like, or turn it off at any time.

Q: Do we have to get an internet connection?

NO. Our system communicates with the internet via a G3 cellular connection. You don’t have to have a permanent landline and you don’t have to don’t have to have an internet connection. You don’t even have to be signed up for cellular service; it’s all covered in your monthly fee.

Q: What about service? Does this have a warranty?

Your equipment carries a limited lifetime warranty. As long as you are using the system, we will provide normal repair free of charge.